FAQs – Qiztee Kitchen & Dining

Have questions? We’ve got answers! Below are some of the most commonly asked questions from our customers.

🛒 Ordering

Q: How do I place an order?
A: Simply browse our website, add your favorite items to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

Q: Can I modify or cancel my order after placing it?
A: We begin processing orders quickly, but if you reach out to us at [email protected] within 2 hours of ordering, we’ll do our best to help.

🚚 Shipping

Q: When will my order ship?
A: Orders are typically processed and shipped within 1–3 business days. You’ll receive a tracking number as soon as your package is on its way.

Q: How much does shipping cost?
A: We offer:

• Standard Shipping (5–8 business days): $5.99
• Expedited Shipping (2–4 business days): $12.99
• Free Shipping on orders over $75 (U.S. only)

Q: Do you ship internationally?
A: At this time, we only ship within the United States. For international inquiries, contact [email protected].

🔄 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused items in original packaging. Email [email protected] to start the process.

Q: How long does it take to receive a refund?
A: Once your return is received and inspected, refunds are processed within 5–10 business days to your original payment method.

🧽 Product Care

Q: Are your kitchen products dishwasher-safe?
A: Most of our items are dishwasher-safe, but always check the product description or packaging for specific care instructions.

Q: What materials are your products made from?
A: We use high-quality, food-safe materials like stainless steel, bamboo, ceramic, and BPA-free plastics. Details are listed on each product page.

🧾 Payments

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay.

Q: Is my payment information secure?
A: Absolutely! Our website uses SSL encryption to ensure your personal and payment information stays safe.